I build the connective tissue between enterprise strategy and execution.
Over 10+ years, I have connected customer intelligence, business priorities, digital platforms, investment decisions, and cross-functional delivery to create measurable outcomes. I am a builder and systems thinker who turns fragmented signals, workflows, and capabilities into integrated operating models, scalable solutions, and clearer enterprise decisions.
At Staples Canada, I lead across customer intelligence, strategic planning, digital portfolio governance and UX, connecting what customers need, where the business invests, what product teams prioritize, and how delivery capacity translates into value.
My experience spans retail, B2B, telecom, marketplaces, payments, and financial services. I am at my best when problems cross strategy, operations, technology, customer experience, investment, and execution—and when I can build enduring capabilities with measurable business value.
Leadership Philosophy
I believe strong strategy starts with clear diagnosis, honest trade-offs, and disciplined execution.
I am tough on issues and kind to people. I build trust by creating clarity, giving teams context, and connecting work to outcomes that matter.
Operating Scale
Director-level leadership across customer intelligence, strategic planning, UX, and PMO.
Integrated operating-model leadership connecting insight, planning, investment governance, and delivery.
Leadership across 12 scrum pods and four vendor-led initiatives.
Enterprise Voice of Customer capability spanning digital, stores, B2B, print, shipping, and wireless.
Cross-functional leadership with Product, Engineering, Merchandising, Supply Chain, Marketing, Operations, Finance, and external partners.
Experience across retail, telecom, financial services, marketplaces, and payments.